Branded Tracking Notification Emails
I love the new feature of automatically being able to email the client tracking notifications. Thank you for implementing that. I’ve had a few people reach out and thought it was spam because the email is not branded with our company logo and contact information. It would be great if you implement a way for company’s to brand the email with our logo, company name, contact information and a personalized message so that our customers know this is coming from us. It would be helpful if we could have a preset for a branded email notification with these types of features so it looks like the email is coming from the brand directly. Thank you!
– Ability to customize the message in Shipment Notification email
– Set the email sender to business email
– Set the email sender name to business name
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Any update on this feature?
This feature is under development now and expected to be available in Q1 2025.
any progress on letting us have access to customize the confirmation and tracking email? Allow a copy to come to us? Center the Track Shipment Box in the email? Add our logo at the top?
any update on this? Current email going out is better than before, but would like to be able to customize the email and to be able to receive a copy of what is sent. Thanks!
looks like some progress has been made – email now says hello customer, you have a shipment on the way from Return Address field. Can you make some announcement about this and if we can customize the email text? Thanks!
Is there an update as yet? This is urgently needed. Also, the ability to resend that email if a customer needs it to be resent.
any update on this? We have successfully linked to WooCommerce for orders moving through and having this last piece in place would be great.
Hello. Adding to the demand for this. How can we customize the notification emails, and include brand, sender, name, etc.?
is there an update on being able to customize the shipment info email?
Thanks for the reply!
Is there an update for this yet?
Hi there!
Can we please have an updated ETA on this feature?
John, thank you for your question. Within 1 month, we are expecting an update to notification emails which will make them look much better, cleaner, and more modern and indicate your Ship From name as well as the ability for customers to reply to those emails to reach you. Team will then roll out a second update to allow for additional customization such as Logo, colors, and additional header / footer, text.
Thank you for listening to your customers!! Any idea when we can expect branded tracking notification emails to be available?
Thank you for your comment. It should be within before end of Q2 of 2023.
Glad it’s being developed. That has been my #1 hesitation in actually using the Shipping manager since I bought my Rollo printer. Can’t wait for this to implement.
Even adding my name or my company name in the email, at least the customer will understand who it is from.
Thank you for feedback. This is in development as we speak!
Agree – This is an important feature that is missing.
I agree with Andrew: branded tracking notification is absolutely needed.